Shipping policy
At Natural Riches, we are committed to providing fast and reliable shipping for all of our health and beauty products. Here's what you need to know about our shipping policy:
Shipping Methods: We offer several shipping options for your convenience within the USA, including standard shipping and expedited shipping. Shipping rates are flat. We use USPS and Amazon FBA shipping as our third party shipping method.
Delivery Times: Delivery times depend on the shipping method you choose and your location. We typically process orders within 3- 4 business days on average, and then shipping time varies based on your location. Here are estimated delivery times:
- Standard shipping within the US: 3-7 business days
- Expedited shipping within the US: 2-3 business days
Please note that delivery times may be longer during holidays or other peak times.
Order Processing Time: Orders are typically processed and shipped within 1-2 business days. However, please allow up to 5 business days during peak periods.
Tracking Information: Once your order has shipped, you will receive a tracking number via email, which you can use to track the progress of your shipment.
Shipping Restrictions: Some of our health and beauty products may have shipping restrictions due to regulations and weather conditions . We do not ship to Alaska and Hawaii at this time. We apologize for any inconvenience this may cause.
Return Policy: If you are not satisfied with your purchase, we offer a 30-day return policy. To initiate a return, please contact us at thenaturalriches@gmail.com with your order number and reason for the return. Please note that the customer is responsible for return shipping costs. Please check our refund policy page for more information.
Customer Support: If you have any questions or concerns about your order or shipping, please contact us at thenaturalriches@gmail.com or inbox us on our store chat-box. Our customer support team is available to assist you.